Hostgator Review: HHM is Back & Hostgator Sucks!

Hip Hop Makers has been down for a few days while I found a new website host. But we are back up and running. Here is my Hostgator review.

The site was shut down by Hostgator.

Hostgator Review: 10 Reasons Why Hostgator Sucks!

  1. Online chat support, and email support will say 2 different reasons on why your site is not functioning right.
  2. Your site will go down because of other high traffic websites on the same server, and you can’t do anything about it.
  3. They write stupid articles to rank high in search engines because they know people are searching for “Hostgator Sucks”, Example: 10 Ways to Tell If Your Web Host Sucks.
  4. Customer support gives answers that make it seem like you are stupid, and they have attitudes. While repeatedly ignoring questions you ask.
  5. Hostgator will take your site down because of CPU usage, and not have suggestions on how to fix the problems.
  6. If your blog has 25 people on it at one time, WordPress will lose the database connection, and your site will go down.
  7. Unlimited storage and unlimited traffic is a lie. If you take up to much space, or traffic they will make you suspend your account. I even read stories of them deleting files on their own without notice.
  8. 99.9% Uptime Guarantee is a joke. My site was down often.
  9. Upsell, Upsell, Upsell. Chat will say my site was down because of other high traffic sites. Email support would say my site was taking up too many resources, and that I needed to their VPS service, which is $85 more per year.  I didn’t get enough visitors to need a VPS.
  10. Your site can’t grow on their server. I got an average of 1,300 visitors per day at the time, and their server couldn’t support that. How am I supposed to focus on improving the site to get more traffic when the site is always going down, and worry if it’s going to go down because of their bad service.

I would avoid them. There are tons of other website hosts for you to use.

Good luck!

Mark V.

Written By Mark V.
Hip Hop Makers is a music production website launched in 2008 to teach music lovers how to make music, sell beats, and make money from music.

Comments

  1. I can confirm every single thing in this article. Same thing happened to me. Their service is worst than horrible. I have tried many hosts, but host gator is the worst one of all. If you have a serious website stay away from host gator. They will belittle you in the chat and talk to you like you are an idiot. I have lost a lot of money because of them but most importantly time and nerves. They hide behind their TOS, they use to be good, but once they got big they did not scale up. Service is bad but customer service even worse. I would honestly say the worst of any I have seen in any other company hosting or not in my life time. I’m 35. Let’s see how one of their scalpers will give an answer to this comment and hide behind TOS. If you don’t want headaches stay away.

  2. @omakad

    Thanks for the comment. Sorry, you had to experience these problems with Hostgator. I learned my lesson.

  3. Sorry I never answered. I moved to DreamHost.

  4. I do also have bad experience with hostgator. I contacted them several times to find out why my website takes 19 second to load. They just blamed me for not optimizing my website. I also had several hosting account with them, and all of them worked slow. Now, I host my websites on arvixe. The same websites that I hosted on hostgator load in 1-3 seconds. Hostgator SUCKS! Never again

  5. I had the worst experience with Hostgator. They must be manipulating comments because everyone has the same experience I have had. To top it off, they screwed up my ownership showing my previous geek still owns the domain with my name when they told me they had it transferred last year to me. Miserable!

  6. Hostgator was good in the past, but now is very bad

    Customer support takes days, there is a lot of downtime

    Go somewhere else

  7. Hostgator was top when Brent owned it. Then it was sold to EIG. They really suck now… they lie to their customers, offer very slow support, and now have almost constant downtime. Stay away from everything EIG, check out the list of hosting companies also owned by the parent company to avoid falling for one of their other sca.. I mean, ‘brands’:

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